We take your privacy very seriously. Glowtron collects its customer’s information to make their online shopping experience the best on the Internet. We assure you that all the information is maintained and managed in a responsible and professional way.

How Do We Use the Information We Collect?

When you become an Glowtron.com member, we ask you to fill out a form that requests your name, address and e-mail address as well as some demographic information such as gender and date of birth.
Glowtron.com will NOT share data with trusted partners to help us perform statistical analysis.
Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfillment.
Your demographic information (gender, date of birth, etc.) will be used for several security purposes, to ensure you are who you say you are and in fact you are paying with your credit cards and not someone using your stolen credit cards.

Refer-A-Friend

If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. Glowtron.com does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files

CCD gathers navigational information about where you go on our Web site in order to see which areas of CCD are most visited. By doing this, we improve the quality of our customers and guests’ online shopping experience by recognizing and delivering more of the features, services and products they prefer. Additional non-personally identifiable information (i.e. domain type, browser version, service provider and IP address) may be collected with the purpose of providing information regarding your use of our Web Site (such as the time of your last visit to a page on our site).

Site Security

Any information you provide to Glowtron when you create an account or shop online (i.e. name, address, e-mail address, & telephone number), is maintained on our secure internal systems. This information is used to manage your orders.
For purposes of services and transactions we rely strictly on third party intermediaries like PayPal. We do not exchange any type of information about our customers to any other company.
All Glowtron.com employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

Correcting/Updating Your Personal Information

After becoming an Glowtron.com subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites

This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the Glowtron.com site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication

From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from Glowtron.com.

Legal Disclaimer

Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.

Supplementation

We may correct or supplement your address information with standardized postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Our Use of Cookies

Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyze our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome

We welcome your comments and questions about our privacy policy - or anything else you might want to talk about. To contact us click here.
You can reach us via email at info[at]glowtron.com
Glowtron
Plot 51, Phase 4, Free Industrial Zone,
11900, Bayan Lepas, Penang, Malaysia